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PRIVACY POLICY
Ovation Press, Ltd. is committed to protecting your privacy and keeping the personal details of its visitors and customers secure. The Ovation Press web site is located at www.ovationpress.com (the "Site"). This Privacy Policy sets out our privacy practices and tells you how we will treat your personal information. By using the Site, or providing us with information about you, you unconditionally agree to be bound by this Privacy Policy, which may change from time to time. If you do not agree with this Privacy Policy, please do not use the Site.
Information we collect from all visitors to the Site:
When using the Site, we may collect your Internet Protocol address and domain name. In addition we may collect other information your Web browser passes to us including the date and time of your web request, pages visited, searches performed, whether the page request was successful or not, and browser language. This data is used strictly for troubleshooting, customer support, statistical purposes, and to otherwise administer the Site and is kept in a separate, secure system with access restricted to our system administrators.
Information we collect when creating an account or making a purchase:
When creating an account, we may collect personal information that you voluntarily give to us such as your name, mailing address, telephone number, and email address. Personal information may also include information we gather about you on the Site such as your purchase history. If you make a purchase or use another feature of the Site that requires payment, we may collect your account or credit card number. We may also collect demographic information that you provide to us, such as your zip code or age.
How we use information we collect from visitors to the Site:
The information we collect from visitors to the Site is used to process orders, respond to customer requests, find out what kinds of people use or are interested in our products, or on occasion notify customers about our products, promotions and site enhancements which we think will be of interest.
How to opt out of receiving communications from Ovation Press:
If you do not want to receive emails from ovationpress.com, you can email us anytime at support@ovationpress.com. Please allow five business days for our mailing list to be updated. All commercial email messages sent by ovationpress.com will also provide you with an opportunity to opt-out of receiving this information.
Ovation Press reserves the right to contact users of the Site who have provided e-mail addresses regarding account status, changes to any policies, and other information we feel may be of interest.
Use of cookies:
Ovation Press uses cookies to collect information about how the Site is used, to customize the delivery of information, manage the contents of your electronic shopping cart, record registration and personalized information, and help us administer the Site. The Site will not function properly if cookies are disabled.
Cookies pass no significant information about the user to the Internet or to Ovation Press. Cookies are not analyzed to yield any information. It is not possible for a cookie stored by us to be read by any other company's web site, nor can a cookie read information from your computer that you have not already provided us with.
We do not use cookies for any other purpose, although this may change as we offer new features. Any changes will be posted with this Privacy Policy.
Security of your personal information:
The customer data we collect is protected against unauthorized access, alteration or misuse, only accessible to employees with access rights to this information. Customer information collected is stored on databases and servers kept in secure locations under the custody and control of Ovation Press or its third party vendors. Ovation Press also uses technologies and processes such as encryption, access control procedures and network firewalls to protect such servers. Creating and maintain user accounts and placement of orders are protected by establishing a Secure Sockets Layer encrypted connection. You can verify that you are viewing a secure web page by checking your browser's lock icon — on a secure page the lock will appear in the "locked" position.
When you make a purchase from the Site, we will need your name, billing address, e-mail address, credit card number, 3-digit security code, and credit card expiration date in order to charge for and deliver your selections. Your credit card information is encrypted during processing and is immediately sent through a secure connection to our credit card processor. By making a purchase on the Site, you consent to us providing your financial information to our service providers to process your transactions. These third parties may include credit card companies and banking institutions used to process the transaction.
Because we use online credit card authorization, your card details get transmitted directly and securely to the bank for processing. Therefore Ovation Press does not see your card details. For your security, credit card numbers may not be stored for future use by you and must be re-entered with each new purchase.
Ovation Press does not rent, trade, sell or share the personal information you give us without explicitly asking for your consent in advance. We may provide aggregate demographic information about our sales, website traffic patterns, browser capabilities and site visitors to reputable third parties, but this data cannot be identified with any specific individual. We may use non-personal information for internal purposes and to help us interact with visitors to the Site. We may also share aggregate demographic information and non-personal information with advertisers so they can tailor their advertisements.
While protecting your information is of the upmost importance to us, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, you understand and agree that we cannot ensure or warrant the security of any information you transmit to us, and you agree not to hold us responsible or liable in any way for same.
Third party privacy policies:
This Site may contain links to other sites. Ovation Press is not responsible for the privacy practices or the content of the sites to which we provide links. You should carefully review the privacy policies of any linked sites you access via the Site.
Privacy of children:
Protecting the privacy of children is especially important. We will not knowingly collect or maintain personally identifiable information at the Site from children under age 18, and no part of our website is structured to attract anyone under 18. Any questions regarding the information we collect from children or our parental consent policy should be directed to info@ovationpress.com.
Special circumstances:
In special circumstances, you agree that Ovation Press may disclose identifiable and/or non-identifiable information or data to certain third parties:
1 – to satisfy any applicable law, regulation, legal process or governmental request or as otherwise required or permitted by law;
2 – to enforce License Agreements;
3 – to detect, prevent, or otherwise address fraud, security or technical issues; or
4 - as a result of an acquisition, merger, consolidation, asset purchase or bankruptcy involving Ovation Press, Ltd.
How to change your information, provide feedback, and ask questions:
If you would like to review, update, change or delete your credit card billing address, email address, or account password, you may use the “My Account” feature on the Site and all changes will be reflected immediately.
Ovation Press welcomes suggestions and feedback or how to improve our products and services. The submission of any suggestions or ideas to Ovation Press shall be deemed permission for Ovation Press to use, adopt and modify them without additional consideration. All suggestions and ideas so submitted become the sole property of Ovation Press.
If you have any suggestions or questions about the Site’s Privacy Policy please email them to info@ovationpress.com.
Your agreement and acceptance:
By using the Site, you acknowledge that you have read and agree to all terms and policies and consent to the collection and use of information by Ovation Press. We reserve the right to change the terms of this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page. Users of the Site are encouraged to review this information from time to time, as all changes will be effective for both new and previous visitors. Your continued use of the Site following any changes to this Privacy Policy will constitute your acceptance of such changes. You agree that the information that we gather now will be subject to the Privacy Policy in effect at the time of use.
Effective date:
The Privacy Policy is effective 12/1/09.